You’ll need to go to a Macy’s store in-person to apply. To pay your bill, see this page for the bill payment mailing address and other payment options. If you’re having trouble creating or accessing your account online, we recommend you call the phone number on the back of your card or 1-888-257-6757 for help.Then they call me three days later harassing me again calling me repeatedly three times a day because I haven’t paid it yet and I said I haven’t even received it yet don’t you see where you just called me three days ago! Tip for Macy’s and American Express if someone already has a Macy’s and an American Express don’t try to sell them on the same fucking thing!!!On top of that they want me to compromise the integrity of my financial security by giving out credit card debit information over the phone and not wait for the bill. I was a victim of Hurricane Harvey and I called in September of 2017 to request an extension for my payment due (truth is I called in my request late due to the natural disaster), but the initial representative was very sweet and understanding.So if you're piling up interest charges and late fees, that is why!This is absolutely frustrating because all the other credit cards companies send out statement balance reminders 3-5 days before the due date; that enables enough time to pay on time and charges incurred between when reminders are sent and the due date are temporary and won't affect anything.
Unfortunately I fell for it signed up for it and apparently the bills for this look just like my Macy’s bill and my American Express bill so I didn’t realize it was a entirely different and ignored it and I just about ruined my credit!This is usually available between 10.00am and 6pm Monday to Friday and 10.00am-5.30pm on a Saturday.When available a 'chat icon' will appear at the bottom right of the site.Conveniently there was no higher up supervisor to speak with.This is false advertising, and poor customer service. I have applied for american express card through Macys, I couldn't manage the account online.